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Dial EV Warranty
Coverage You Can Count On

Ride with confidence.

Every DialEV scooter is backed by our standard warranty on the parts that matter most — the battery, the motor, and the electronics that keep you moving.

Battery & MotorElectronics & Controller
3 Years

or 30,000 km, whichever comes first

Covers the battery pack and motor against manufacturing defects and structural failure under normal riding conditions.

1 Year

on electronics & controller

Covers the core electronics and control unit — the components that manage power delivery and ride modes.

Applies Across the Lineup

Every model. Same promise.

Moon Star SL
Moon Star SL
Dial 100 (Activa CS)
Dial 100 (Activa CS)
Dial 100 EV Round Light Vespa
Dial 100 EV Round Light Vespa
Moon Star Plus (DL pro)
Moon Star Plus (DL pro)
Moon Star Plus
Moon Star Plus

What's Covered

  • Battery pack manufacturing defects
  • Motor performance and structural failures
  • Controller and core electronics faults
  • Issues arising under normal riding conditions

Not Covered

  • Damage from accidents or misuse
  • Unauthorized repairs or modifications
  • Normal wear items (tyres, brake pads)
  • Water damage from non-standard use

Have a warranty question?

Our support team can walk you through a claim or answer anything about coverage.